Mental Health Challenges In The Remote Workplace: A Guide For Employers


Keywords: Mental Health, Remote Working


Author: Lisa Munro

Date: 8 November 2023, Worklife Digital


Mental health is a crucial aspect of our overall wellbeing, encompassing emotional, psychological, and social dimensions. In the workplace, the impact of untreated mental health issues is staggering, costing UK employers up to £45 billion annually. Despite positive strides in addressing mental health stigma, the remote work environment has introduced new challenges, amplifying the importance of robust mental health and wellbeing strategies.

The Cost of Untreated Mental Health

According to the World Federation for Mental Health (WFMH), one in five people in the workplace experiences a mental health condition. The repercussions of untreated mental health in the workplace are significant, leading to an estimated cost of £45 billion annually for UK employers. This financial burden arises from employee turnover, absenteeism, and reduced productivity.

The Importance of a Mental Health and Wellbeing Strategy

Recognising that a company's greatest asset is its people, businesses have a moral obligation to foster open and supportive environments for employees dealing with mental health challenges. Implementing a comprehensive mental health and wellbeing strategy not only addresses the human aspect but also proves economically beneficial. Studies indicate that for every £1 invested in supporting staff mental health, employers receive £5 back through reduced absenteeism, turnover, and improved productivity.

Drivers of Poor Mental Health in the Remote Workplace

The COVID-19 pandemic has reshaped work patterns, with a significant portion of the workforce transitioning to remote settings. This shift has brought about new challenges and intensified existing ones, contributing to poor mental health. Key drivers include isolation, lack of support, burnout, job insecurity, poor work-life balance, stigma, and diminished professional self-esteem.

Creating a Supportive Company Culture

To counteract the negative impacts of remote work on mental health, businesses must actively cultivate supportive company cultures. Efforts to replace stigma with positive affirmation can significantly enhance the workplace environment. Leadership plays a pivotal role in setting an example by openly discussing mental health, creating a safe space for employees to follow suit.

The Interconnectedness of Mental and Physical Health

Recognising the intrinsic link between mental and physical health is vital. Poor physical health increases the risk of mental health problems, and vice versa. Businesses should prioritise both aspects in their well-being strategies to boost employee health, productivity, and reduce absenteeism costs.

Strategies for Employers to Enhance Mental Health and Well-being

Recognising that remote work introduces unique challenges, practical strategies for employers to enhance mental health and wellbeing in their teams is key. Recommendations include providing necessary tools for remote work, maintaining open communication, recreating the team's social scene virtually, encouraging a positive work-life balance,  leveraging technology for team connectivity, and encouraging some time in the physical office for staff to connect with each other.

Employers are also encouraged to seek feedback from their teams. This inclusivity fosters a sense of belonging and demonstrates that employees' opinions matter. Additionally, showing appreciation for outstanding performances, even in a virtual setting, helps boost morale and reinforces a sense of purpose.

As businesses navigate the complex landscape of remote work, prioritising mental health and wellbeing is non-negotiable. By understanding the unique challenges posed by remote work, implementing targeted strategies, and fostering a supportive company culture, employers can create environments that promote mental health, enhance productivity, and contribute to the overall success of their organisations. Embracing these principles is not only a strategic imperative but also a humane commitment to the well-being of the workforce.


WorkLife Digital is a global mental-wellbeing consultancy driven by the mission to improve the sustainability of businesses. Our psychological wellbeing tool, Worklife Quotient (WL-Q), is modelled on cutting-edge scientific research and provides organisation-wide measurement and intelligence on the mental wellbeing levels and psychological resilience of staff. WL-Q also assesses the impact of organisational practices (i.e. people and culture, leadership styles, organisational purpose and values, social impact) that have a direct influence on staff wellbeing and provides strategic recommendations on addressing risks and promoting strengths.

For more information, get in touch at lisa@worklife.digital

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